Toddlers' bicycles are permitted only if fitted with a rigid fixed handle and under the control of a responsible adult at all times. Visitors must not bring into the Zoo any animal (excluding fully-vaccinated, pre-approved assistance dogs), costume (if deemed inappropriate by Auckland Zoo), balloons, balls, frisbees or other throwing or sporting devices, whistles, horns or other noisemakers, motorised vehicles, bicycles, rollerskates, rollerblades, skateboards, scooters or similar apparatus alcohol or illegal substance. The Zoo reserves the right to report any unaccompanied children to the appropriate authorities. Children must be supervised at all times by a responsible adult aged 15 years or over. Visitors must not enter any enclosure, cross any barrier, or enter any area marked 'no entry' or 'staff only', unless accompanied by an Auckland Zoo staff member. Auckland Zoo has the authority to close the Zoo or any part thereof, including any animal exhibit or show, remove animals from display for any reason and/or vary the advertised programs at any time for any reason whatsoever including in the interests of safety and will not be liable for any loss or expense incurred by a visitor as a result of such closure or variation. No refunds will be given due to inclement weather, maintenance or construction work, animals not on view, or exhibits closed. No tickets will be exchanged or substituted after purchase. Visitors must enter via a public entrance and pay the applicable entrance or membership fee. No liability for loss, injury or damage will be accepted. Visitors enter the Zoo at their own risk and choose to do so under these Terms and Conditions. If you require any additional assistance during your visit, please approach any staff member or Zoo volunteer, or visit the Information Centre near the main entrance.Toilet Facilities - Please refer to our map for wheelchair accessible toilet facilities. Royal New Zealand Foundation of the Blind Incorporated *Organisations certifying assistance dog and have approved access to the Zoo:
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